Privacy Policy

Verona Rentakar (“Verona,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, who we share it with, and your choices regarding this information when you visit our website rentakar.ae (the “Website”) or use our services.

Information We Collect:

When you visit our Website or use our services, we may collect the following types of personal information:

• Contact Information: such as your name, email address, phone number, and postal address.
• Identification Information: such as your passport or driver’s license number.
• Payment Information: such as credit card details or other payment information.
• Rental Information: such as the details of your rental bookings, including dates, times, and locations.
• Communication Information: such as records of correspondence when you contact us, including email, chat, or telephone conversations.
• Usage Information: such as information about how you use our Website and interact with our services, including IP address, device information, and browsing activity.
• Location Information: such as your GPS location when you use location-based services or features.

How We Use Your Information:

We may use the personal information we collect for the following purposes:

• To provide and manage our services, including processing rental bookings and payments.
• To communicate with you regarding your bookings, inquiries, or other requests.
• To personalize and improve your experience on our Website.
• To conduct analytics and research to understand how our services are used and to improve them.
• To comply with legal and regulatory requirements.
• To prevent fraud and enhance the security of our Website and services.
• To send you marketing communications, promotions, and offers, where permitted by law and applicable to your preferences.

Sharing of Your Information:

We may share your personal information with third parties in the following circumstances:

• With service providers and business partners who assist us in providing our services, such as payment processors, IT service providers, and marketing agencies.
• With law enforcement authorities, government agencies, or other third parties as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred to a third party as part of the transaction.

Your Choices:

You have the following choices regarding your personal information:

• You can access and update certain personal information by logging into your account on our Website.
• You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us using the information provided below.
• You can disable cookies or adjust your browser settings to reject certain tracking technologies. However, please note that this may affect your ability to use some features of our Website.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security:

We take reasonable measures to protect the security of your personal information against unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy:

Our Website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us using the information provided below, and we will take steps to delete such information.

What are Cookies?

Cookies are small text files that are stored on your device (such as a computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How We Use Cookies:

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the operation of our Website and enable you to access certain features, such as secure areas and shopping baskets. Without these cookies, the Website may not function properly.
• Analytics Cookies: These cookies allow us to analyze how visitors use our Website, so we can measure and improve its performance. For example, we use Google Analytics to collect information about visitor behavior and demographics.
• Preference Cookies: These cookies enable our Website to remember information that changes the way the site behaves or looks, such as your preferred language or region.
• Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Payment Methods:

Customers can make payments outside our website using cash or credit/debit cards and cryptocurrency. Our staff will assist you with the payment process and provide you with a receipt for your records.

Why We Do Not Offer Online Payment On Our Website:

We have chosen not to offer payments on our Website for the following reasons:

• Security: Ensuring the security of our customers’ financial information is paramount to us. By conducting payments in person or through designated third-party platforms, we can minimize the risk of fraud or unauthorized access to sensitive information.
• Compliance: Our decision not to offer online payment services may be influenced by legal or regulatory requirements specific to our industry or jurisdiction.
• Flexibility: Accepting payments through alternative platforms allows us to provide flexibility to our customers while maintaining control over the payment process.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time by posting a revised version on our Website. The revised version will be effective as of the date indicated in the “Effective Date” section. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Verona Rentakar

Al Garhoud, Dubai

United Arab Emirates

info@rentakar.ae

+971566300800

By using our Website or services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.